Evercate helps franchise chains improve

Reach out to both franchisees and their co-consultants, and easily follow up on what works well and what doesn't
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For the chain

  • Direct channel to franchisees and their staff based on roles
  • Clear overview of who is and is not doing what they should per individual, franchisee or entity
  • Ensure that the chain's message reaches all the way, with the same high quality no matter which store/unit it reaches

For the franchisee

  • Can add new staff directly upon hiring, who are automatically onboarded and included in the information flow from the chain.
  • The franchisee gets a clear follow-up for their staff, whether they have one or several shops.
  • Content is easily reviewed on mobiles, tablets or computer outside of scheduled time. So that time can be spent with guests instead.

Take control of information and internal training throughout the chain

Franchising is a bit like running a regular chain but on a higher level of difficulty.

It's hard enough to make sure that everyone in the chain has the right knowledge, acts on the information they receive and does the right things. Add to that the fact that between you and the staff you have your franchisees. Entrepreneurs who generally didn't get into this because they love to follow someone else's routine and fall in line.

The intention is there, but how do you ensure that all the extra staff, all the people who work odd hours in all the shops, cafés, restaurants etc. always have the right knowledge and information they need to perform at their best?

With Evercate, you take control of the flow of information throughout the chain. Without it having to be time-consuming or cumbersome.

Pharmacy franchisees look out over the store with a smile
Store manager instructs in-store sales staff on what needs to be done for the next campaign and signage.

Who has time to mess around with complicated systems?

Your job is to help franchisees succeed. When they succeed, the whole organisation wins. Don't let a cumbersome IT system and complicated course building get in the way of results.

  • Evercate is easy to administer and monitor.
  • It is easy for franchisees to manage their staff.
  • It is easy for staff to absorb information and training from the chain without interfering with their scheduled time.
Let us show you how, book a demo

Introduction and instruction for franchisees

It all starts and ends with the franchisee. They make a bet on you and expect you to bet on them too. It is together that you achieve results.

We believe it is important to have a good and personal contact with franchisees, and advocate an induction programme that is largely based on the physical meeting. That they alternate the theoretical with seeing how others do and practical work.

That said, there are always moments in an introduction that are purely about the transfer of facts. Often called sausage stuffing. Digitising this part will benefit you greatly.

Qualitative meetings

If the franchisee can grasp much of that factual learning on their own, the time you spend meeting can focus on how to put that knowledge into practice. This saves time, while giving you more impact from your meetings.

Quality assured content, on-demand

Everyone has different good days, and circumstances are always changing. Digitising important facts ensures that they are always conveyed in the same way, and that no part is missed.

In addition, it is easy to come back to the parts that you did not quite understand to repeat at your own pace.

Even for their employees

This of course also applies to their employees, where you can centrally ensure that no matter what superpowers their franchisees have, their induction and instructions from the chain will always be of the same high quality and cover all the essentials.

Want to know more? Book a demo
A woman goes through an introductory training for franchisees on a laptop

Why Evercate?

Quality

Ensure that everyone always has the same high quality induction and ongoing information, regardless of who their franchisee is.

Save time

Scheduled time is precious. Let staff focus on customers and their work when they go on their shift.

Get better

Measurability shows areas for improvement. Many small improvements yield big results in the long run.