Follow up the individual, the shop or the region

Ongoing monitoring allows you to manage your results
When you see where you can improve, it's easy to prioritise
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Getting the word out is just the beginning

There are many ways to get information out. You can put up a flyer or send emails to the shop email, to name a few surprisingly common ones. But they leave a lot to be desired.

Getting some kind of receipt is taking it a step further. Here we find many intranets that come with reading receipts. But the fact that someone has seen something is not the same as that they have understood it. Understanding required to have an impact in business.

With Evercate, as well as getting the information out and seeing that it has been received, you can also follow up that it has been understood and actually used in the right way.

With Evercate you get results!

A young employee in a retail or restaurant chain reviews important information on a tablet.
A shop assistant and his manager sit in the shop outside opening hours and monitor his information and training performance on a laptop.

Three types of follow-up

Follow up implementation

Look down to the individual level how and when they get through your content. Or take a broader view and look at how stores as a whole are absorbing the information.

Follow up understanding

You can follow up your important internal training and information with a few questions to ensure that the recipients not only clicked through it, but actually understood it.

Follow up the effect

You can then compare the data you get from Evercate against your other goals in the organisation and easily find correlations.

Do you think that the stores that have taken on board the information about the next campaign and how it will be displayed will sell more than those that have not?

Involve the whole chain, but only in what is relevant to them

The best effect is achieved when everyone is on board! Evercate makes it easy to involve all managers in your organisation. From the central roles in HR, Marketing and Sales to Regional Managers and Store Managers.

Teamleader sees all theirs, but no others

Let store managers themselves monitor the performance of their store staff in real time with the Team Leader role.

  • See only those who are part of their team
  • See immediately who hasn't done everything they should
  • Follow up the team as a whole or individuals
  • Easily add a new employee who automatically gets everything they need

Do the same for the Regional Managers. Let them see and compare all their stores and identify which ones need extra support.

In-store salespeople respond much better to follow-up from their store manager than someone they barely know at head office. Together, you'll achieve the effects you're after.

Two women in a restaurant setting have a conversation. The woman in focus is sitting at a bar with an open laptop and in her hand she has a glass of water.

Our goal is for you to be better!

We believe that lowering thresholds is the key to better results.
That's why our focus is on simplicity.

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Frequently asked questions

Is it possible to follow up the same person but from different managers?
I want to be able to compare the data from the system with other data, is that possible?
We follow an ISO certification, how deeply can we see what someone has done?