A modern LMS for Retail

For the chain

Direct channel to the right people in the stores
Clear overview of who does and does not do what they should per individual, shop or region
Better results on the last line when everyone has the right information and does what they should

For the shop

Can add new staff directly upon hiring, who are automatically onboarded and included in the information flow from the chain.
The store manager gets clear follow-up for his store
Sellers make content outside of scheduled time, so they can sell when they are in the store

Knowledge + attitude = sales

Few industries are so clear that everything on the bottom line is about increasing sales. That's one of the reasons we love retail.

When you break it down, the formula for selling more is pretty simple: the right knowledge coupled with the right attitude and action leads to increased sales.

You have to be able to help the customer
You have to want to help the customer
You have to go to the customer to help him

With Evercate, you solve the first point - being able to help the customer.

Shop assistants laughing with a customer who has just shopped.

A store manager shows a newly hired shop assistant around the store and tells him something with empathy

Your needs are not like everyone else's. So why should your learning platform be?

Evercate is built for retail. We know the unique challenges a retail chain faces.

In retail, it is natural to have a lot of extra staff and a higher staff turnover than in many other industries. Salespeople don't work in front of a computer, and many times don't even have an email address through the company.

This means that there are often no registers with updated contact details of the staff in the shops.

The structure of regions and stores also means that there are long distances between you in the central organisation and the salesperson in the store.

This creates major challenges in ensuring that the right knowledge and information actually reaches the right people in each store.

This is exactly what Evercate solves.

Let us show you how, book a demo

Portrait of Torleif Cumléus, Sales Manager at TOOLs who used Evercate LMS to train in his stores

Today, our e-learning is something that is actively requested, instead of us having to chase our users.

Torleif Cumleus
Sales Manager TOOLS

Onboarding, product training and campaign information

Our retail customers use Evercate for everything from setting up induction training programmes to getting information out quickly to all concerned.

Preboarding and Onboarding

Preboarding is the process of training and informing a new employee before their first day. While onboarding is the more traditional induction training.

Managing this in Evercate ensures that all salespeople, regardless of store, receive exactly the same high level of induction and the same information and knowledge.

Product training

In order to provide the best assistance to customers, it is important that salespeople keep up to date on the latest products and their advantages and features over alternatives.

If you can help the customer make an informed choice, you will sell more.

Campaign information

If there is a promotion on hammers from supplier A, then the shops actually have to display hammers from supplier A and push for them. It is not good enough for the stores to do what they always do and push the staple they always push.

Getting promotional information out through Evercate allows you to ensure that it reaches and is received by store managers and sales reps. You can then track which stores and individuals have received the information to compare with sales figures.

Want to know more? Book a demo

Staff meeting with three shop assistants and a manager where everyone stands up and listens to the manager.

Why Evercate?

Sell more

The right knowledge, information and attitude are the formula for your salespeople to sell more.

Save time

Scheduled time is precious. Let salespeople focus on customers while they go on their shift.

Get better

Measurability shows areas for improvement. Many small improvements yield big results.

Book a demo

Sell more when everyone in your stores has the right knowledge and information