Evercate

Evercate Privacy Policy

Updated: 2022-09-11

  1. We care about the protection of your privacy

    1. We care about your privacy. This is our Privacy Policy which explains how and why we use the personal data that you share with us and which we collect when you use our Service and Website. Throughout the Privacy Policy we refer to the Service and the Website. These terms are defined in our Terms and Conditions.

      Personal data means any information which may be used to identify you.

      Evercate AB (Evercate) is the data controller for the use of your personal data as described in this Privacy Policy. For information regarding Evercate's processing of personal data as a data processor, please see the the Data Processing Terms for the Service.

  2. From which sources do we collect personal data?

    1. We collect your personal data from yourself when you use our Service and the Website. Moreover, we collect personal data from your employer or the company that you work for.

  3. When and why we process your personal data

    1. We use your personal data for the following purposes:

      Manage the Customer Relationship

      We use your personal data in order to manage the customer relationship, e.g. communicate with you regarding the Service and process payments.

      Personal Data
      Legal Basis
      • Communication
      • Contact information
      • Identity information
      • Payment information

      Legitimate interest. The processing is necessary in order to satisfy our legitimate interest of managing the customer relationship.

      Storage Period: Your personal data is stored for this purpose as long as your user account is active and for a period of 12 months thereafter in order to satisfy our legitimate interest of promoting the Service.

      Respond to Questions and Requests

      If you send a question or a request to us via our digital channels, e.g. on our Website, we use your personal data to respond to the question or request.

      Personal Data
      Legal Basis
      • Communication
      • Contact information
      • Identity information

      Legitimate interest. The processing is necessary in order to satisfy our legitimate interest of responding to your questions and requests.

      Storage Period: Your personal data is stored for this purpose for a period of 12 months calculated from the date of our last communication or, if you have a user account, for as long as your user account is active.

      Communicate with You for Marketing Purposes

      We use your personal data to communicate with you for marketing and promotional purposes regarding offers from us.

      Personal Data
      Legal Basis
      • Communication
      • Contact information

      Legitimate interest. The processing of your personal data is necessary in order to satisfy our and legitimate interest of communicating with you for marketing and promotional purposes.

      Storage Period: Your personal data is stored for this purpose for 3 months from the date of collection or, if you have a user account, as long as your user account is active and for a period of 12 months thereafter for the same purpose.

      Manage and Send Newsletters

      If you have signed up for our newsletter, we use your personal data in order to manage and send the newsletter to you.

      Personal Data
      Legal Basis
      • Communication
      • Contact information

      Legitimate interest. The processing is necessary in order to satisfy our legitimate interest of managing and sending our newsletters to you.

      Storage Period: Your personal data is stored for this purpose until you unsubscribe from the newsletter.

      Analyze the Use of the Service

      We use your personal data to analyze the use of the Service, e.g. to collect and analyze statistics of how the Service is used.

      Personal Data
      Legal Basis
      • Contact information
      • User generated data

      Legitimate interest. The processing of your personal data is necessary in order to satisfy our legitimate interest of analyzing how the Service is used.

      Storage Period: Your personal data is stored for this purpose for as long your user account is active. Statistics and reports which do not include any personal data are stored until further notice or until deleted.

      Analyze the Use of our Website

      We use your personal data to analyze the use of our website, e.g. to collect visitor statistics.

      Personal Data
      Legal Basis
      • User generated data

      Legitimate interest. The processing of your personal data is necessary in order to satisfy our legitimate interest of analyzing how our Website is used.

      Storage Period: Your personal data is stored for a period of 1 month for this purpose. Statistics and reports which do not include any personal data are stored until further notice or until deleted.

      Develop and Improve the Service

      We use your personal data to develop and improve the Service, e.g. to develop new features.

      Personal Data
      Legal Basis
      • Identity information
      • Contact information
      • Training data
      • User generated data
      • User submitted content

      Legitimate interest. The processing of your personal data is necessary in order to satisfy our legitimate interest of developing and improving the Service.

      Storage Period: Your personal data is stored for this purpose for such period as is necessary in order to anonymize the data, test features or functionality and deploy patches and other bug fixes.

      Other Purposes

      We also use your personal data to:

      Manage and Defend Legal Claims

      If necessary we may use your personal data to manage and defend legal claims, e.g. in connection with a dispute or a court proceeding.

      Personal Data
      Legal Basis
      • Communication
      • Contact information
      • Identity information
      • Payment information

      Legitimate interest. The processing of personal data is necessary in order to satisfy our legitimate interest of managing and defending legal claims.

      Storage Period: Your personal data is stored for this purpose for such period as is necessary in order to manage or defend the legal claim.

      Fulfill Legal Obligations

      Finally, we use your personal data to fulfil legal obligations that we have, e.g. accounting re-quirements or obligations under data protection laws.

      Personal Data
      Legal Basis
      • Communication
      • Contact information
      • Identity information
      • Payment information

      Legitimate interest. The processing of personal data is necessary in order to fulfill legal obligations to which we are subject.

      Storage Period: Your personal data is stored for such period as is necessary in order to fulfill respective legal obligation. Accounting information is retained for 7 years calculated after the end of the calendar year the relevant financial year ended.

  4. Sharing of personal data

    1. Where necessary, we share your personal data with others. The recipient is the data controller for the processing of your personal data, unless we have stated otherwise.

      We share your personal data with:

      Service Providers

      In order to fulfil the purposes of the processing of your personal data, we share personal data with service providers that we have engaged. These service providers provide IT services to us (such as operation, technical support and maintenance of IT systems) and payment services (e.g. invoice management). The service providers may only process your personal data for these purposes and in accordance with our instructions and not for their own purposes. We are the data controller for the processing of personal data that the service providers carry out on our behalf.

      Other Recipients

      In addition to the above, we may if necessary share your information with other recipients for the following purposes:

      Purpose
      Legal Basis
      • to allow a merger or an acquisition

      Legitimate interest. The processing of personal data is necessary in order to fulfill legal obligations to which we are subject.

      Purpose
      Legal Basis
      • to manage or defend a legal claim

      Legitimate interest. The transfer is necessary in order to satisfy our legitimate interest of managing or defending legal claims.

      Purpose
      Legal Basis
      • to respond to lawful requests from authorities according to mandatory applicable laws.

      Legitimate interest. The transfer is necessary in order to fulfill legal obligations to which we are subject.

  5. Your rights

    1. Under law you have certain rights in relation to the personal data that we collect and store about you. We use your personal data to the extent necessary in order to fulfill your rights. Please contact us at info@evercate.com if you wish to exercise your rights.

      You have the right to:

      Access Your Personal Data

      You have the right to request a confirmation from us as to whether we process personal data concern-ing you and in such a case request access to the personal data that we store about you.

      Update Your Personal Data

      Furthermore, you have the right to request that incorrect or incomplete personal data is corrected or completed.

      Withdraw Consent

      If we rely on your consent to the use of your personal data you have the right to, at any time, withdraw your consent to such use.

      Unsubscribe from Marketing Communication

      You have the right to at any time oppose to our use of your personal data for promotional and marketing purposes. You can opt-out from marketing communication by clicking on an unsubscribe link in the communication.

      Object to the Use of Your Personal Data

      Certain use of your personal data is based on our or others legitimate interest. You have the right to object to the use of your personal data based on a legitimate interest for reasons which concerns your particular situation. In such a situation, we will stop using your personal data where the use is based on a legitimate interest, unless we can show that the interest overrides your privacy interest or that the use of your personal data is necessary in order to manage or defend legal claims.

      Delete Your Personal Data

      Under certain circumstances you have the right to request that your personal data is deleted. However, we cannot delete your personal data if we for example are obligated under law to keep the data.

      Restrict the Use of Your Personal Data

      You have the right under certain circumstances to request that the use of your personal data is restricted. If the use of your personal data has been restricted we may only, besides storing the data, process your personal data with your consent, in order to establish, exercise or defend legal claims or to defend rights of others. Please note that if you have requested restriction of the use of your personal data we cannot provide the Service to you during the time that the use of your personal data is restricted.

      Transfer Your Personal Data (Data Portability)

      You have the right to obtain a copy of the personal data that we store about you in a structured, commonly used and machine-readable format (data portability) which allows you to transfer the data to another recipient. The right to data portability, compared to the right to access, only comprises such personal data you yourself have provided and which we process based on certain legal grounds, e.g. your consent.

  6. Cookies and other similar technologies

    1. We use cookies on our Website and in the Service. For further information on how we use cookies and other technologies, please see our Cookie Policy.

  7. Transfer to other countries

    1. We transfer and use the personal data that we collect in various countries in order to provide the Service. For example, we use service providers which are located outside the European Union (EU) and the European Economic Area (EEA). In order to ensure that your personal data is always protected we ensure that there are adequate safeguards in place, e.g. data transfer agreements. If you have questions regarding to which countries your personal data is transferred and which safeguards we take to protect your personal data, or to request a copy of such safeguards or information, respectively, where they are available, please contact us at info@evercate.com

  8. Changes to the Privacy Policy

    1. We may occasionally update this Privacy Policy. For example we may decide to collect additional information or use for other purposes than those stated in the Privacy Policy. In such a case, we will notify you in advance in an appropriate way, e.g. by displaying a notice in the Service or by sending you an e-mail.

  9. Contact

    1. If you have any questions regarding this Privacy Policy, the Service or otherwise, please contact us at info@evercate.com

      If you are not satisfied with our response, you have the right to lodge a complaint with the supervisory authority (the Data Inspection Board).

      Evercate AB
      559060-0754
      Gustav III:s Boulevard 34
      169 73 Solna, Sweden

  10. Categories of personal data

    1. Please see the table below for further information regarding which categories of personal data that we use and store about you.

      Category:
      Communication
      Examples of personal data:
      Contents in your communication, e.g. e-mails

      Category:
      Contact information
      Examples of personal data:
      Address, telephone number, e-mail address, name of company

      Category:
      Identity information
      Examples of personal data:
      Name, IP address

      Category:
      Payment information
      Examples of personal data:
      Transaction date, amount, VAT, subscription period, payment method

      Category:
      Training data
      Examples of personal data:
      Courses, progress information

      Category:
      User generated data
      Examples of personal data:
      Visitor and click statistics

      Category:
      User submitted content
      Examples of personal data:
      User submitted content