Evercate helps franchise chains improve
and easily track what works and what doesn't.
For the chain
Direct channel to franchisees and their staff based on roles- Clear overview of who is and isn't doing what they should per individual, franchisee or unit
- Ensure the chain's message reaches all the way, with the same high quality regardless of which store/unit it reaches
For the franchisee
- Add new staff immediately upon hiring, who automatically receive onboarding and are included in the information flow from the chain
- The franchisee gets a clear follow-up for their own staff, regardless of whether they have one or several stores
- Content is easily consumed on mobile phones, tablets or computers outside scheduled hours. So that time can be spent on the customers instead
Take control of the information and internal training throughout the entire chain
Running a franchise is a bit like running a regular chain but on a higher difficulty level.
It's hard enough to make sure all employees in the chain have the right knowledge, act on the information they receive and do the right things. Add that between you and the staff you have your franchisees. Entrepreneurs who generally didn't get into this because they love following someone else's routines and falling in line.
The intention is there, but how do you ensure that all extra staff, everyone working odd hours in all stores, cafés, restaurants etc. always have the right knowledge and information they need to perform at their best?
With Evercate you take control of the information flow throughout the entire chain. Without it having to be time-consuming or complicated.
Who has time to struggle with complicated systems?
Your job is to help the franchisees succeed. When they succeed, the entire organization wins. Don't let a complicated IT system and convoluted course building stand in the way of results.
- Evercate is easy to administer and follow up.
- It's easy for franchisees to manage their staff.
- It's easy for staff to absorb information and training from the chain without it disrupting their scheduled hours.
Introduction and instruction for franchisees
Everything starts and ends with the franchisee. They make an investment in you and expect you to invest in them too. It's together that you achieve results.
We believe it's important to have a good and personal relationship with the franchisees, and advocate for an introduction program that largely builds on physical meetings. That they alternate between theory, seeing how others do it, and practical work.
That said, there are always elements in an introduction that involve pure transfer of facts. Often called cramming. Digitizing this part is well worth it.
Quality meetings
If the franchisee can work through a lot of the factual learning on their own, the time you meet can instead focus on how that knowledge should be applied in practice. It saves time, while you get more impact from the meetings.
Quality-assured content, on-demand
Everyone has different good and bad days, and circumstances always change. Digitizing important facts ensures it's always communicated the same way, and that no part is missed.
Plus it's easy to come back to the parts you didn't quite understand to review at your own pace.
Also for their employees
This of course also applies to their employees, where you from a central level can ensure that regardless of what superpowers their franchisee has, their introduction and instructions from the chain will always maintain the same high quality and cover everything essential.
Why Evercate?
Quality
Ensure everyone always has the same high quality introduction and ongoing information regardless of who their franchisee is.
Save time
Scheduled time is precious. Let the staff focus on the customers and their work when they clock in for their shift.
Improve
Measurability reveals areas for improvement. Many small improvements lead to great results in the long run.