Sell more when everyone in your stores has the right knowledge and information
What if all your salespeople had the latest information and the right knowledge?
That's what Evercate solves.
For the chain
Direct channel to the right people in your stores- Clear overview of who is and isn't doing what they should — by individual, store, or region
- Better bottom-line results when everyone has the right information and does what they should
For the store
- Add new staff immediately upon hiring — they automatically receive onboarding and are included in the information flow from the chain.
- The store manager gets clear follow-up for their specific store
- Salespeople complete content outside of scheduled hours, so they can sell when they're in the store
Knowledge + attitude = sales
Few industries are as clear that everything on the bottom line comes down to increased sales. That's one of the reasons we love retail.
When you break it down, the formula for selling more is quite simple: The right knowledge combined with the right attitude and action leads to increased sales.
- You must be able to help the customer
- You must want to help the customer
- You must approach the customer to help them
With Evercate, you solve the first point — being able to help the customer.
Your needs are not like everyone else's. So why should your learning platform be?
Evercate is built for retail. We know the unique challenges a retail chain faces.
In retail, it's natural to have a lot of temporary staff and higher employee turnover than in many other industries. Salespeople don't work in front of a computer, and often don't even have a company email address.
This means there are often no registers with updated contact details for the staff in the stores. The structure of regions and stores also creates long distances between you in the central organization and the salesperson in the store.
This creates major challenges in ensuring that the right knowledge and information actually reaches the right people in every store.
This is exactly what Evercate solves.
Today our e-learning is something that is actively sought after, instead of us having to chase our users.
Torleif Cumleus
Head of Sales, TOOLS
Onboarding, product training, and campaign information
Our retail customers use Evercate for everything from setting up onboarding programs to quickly reaching everyone with relevant information.
Preboarding and Onboarding
Preboarding means training and informing a new employee before their first day. While onboarding is the more traditional introduction training. Handling this in Evercate ensures that all salespeople, regardless of store, receive exactly the same high level of introduction and the same information and knowledge.
Product Training
To provide customers with the best help, it's important that salespeople stay updated on the latest products and their advantages and features compared to the alternatives. If you can help the customer make an informed choice, you will sell more.
Campaign Information
If there's a campaign on hammers from supplier A, then the stores actually need to display hammers from supplier A and push for these. It won't do for stores to keep doing what they always do and push the staple product they always push. Sending out campaign information through Evercate lets you ensure the information reaches and is received by store managers and salespeople. You can then follow up on which stores and individuals have accessed the information to compare with sales figures.
Why Evercate?
Sell more
The right knowledge, information, and attitude is the formula for your salespeople to sell more.
Save time
Scheduled time is precious. Let salespeople focus on customers when they're on their shift.
Get better
Measurability reveals areas for improvement. Many small improvements lead to big results.