Evercate

Our articles

Find new knowledge, inspiration and general tips among our articles
Talk to us
The customer encounter is essential for store survival. We walked into 20 stores to see how well they greet customers.

We visited 20 stores to see how many greeted us

Times are tough and retail dominates among bankruptcies. But is it only the economy's fault that things are going badly?

Läs mer
Investing in an LMS for retail

What you should consider when investing in a new LMS for your retail chain!

An LMS is an important investment for all organizations but especially important for retail chains. In this article, we go through different areas you can consider when choosing an LMS for your retail organization.

Läs mer
A notepad with Law of attraction written on it as a reminder that the right employees attract the right employees to the stores

Is HR the rescue of retail chains in the recession?

HR holds the keys to unlocking enormous competitive advantages for retail chains. HR drives profitability!

Läs mer
Training retail staff on company systems

Can staff keep up with the digitalization of retail?

During the pandemic, incredible leaps were made on all fronts, not least in retail. What does all this mean for the staff?

Läs mer
A new retail employee receiving an introduction in store from a colleague

Onboarding retail staff – how to get them started fastest, happiest and most effectively

Structured and good onboarding is crucial for your new retail staff to get started quickly, enjoy their job and reach their full potential.

Läs mer
A customer having a great experience in store, a happy woman holding many garments

More sales activities or better customer experience – what gives the best results?

The quarterly report isn't as strong as you'd like. You need more profitability. Which approach gives the best results?

Läs mer
Store staff helping a happy customer try a cream, a great in-store experience

The role of the store today and tomorrow

The role of the store changes over time. To stay relevant going forward, staff need to be equipped to help customers have a great experience.

Läs mer
A hand drawing a line chart on a whiteboard with positive growth and a Euro sign showing return on investment

Is an LMS profitable? Calculate ROI and the impact of your LMS for retail

The impact of an LMS should be measured in increased profitability. See how little more your stores need to sell to recoup the investment.

Läs mer
Store entrance with sale signs, one of the signs is wrong showing how important signage is for in-store campaigns

How to succeed with in-store campaigns

Even the best campaign can fail if you don't get the stores to do what they need to. Here's how to succeed with campaigns in store.

Läs mer
A bearded man screaming against a pink background holding shopping bags and a credit card

Retail in a recession – 5 tips for how your stores can come out winning from the crisis

Retail is heading into a recession. Here are five tips for how a retail chain can use the crisis to come out stronger on the other side.

Läs mer
A small pink cumulus cloud against a gradient sky from blue to coral

LMS (Learning Management System) or learning platform – What is it?

An LMS, also known as a learning platform, training platform or e-learning platform, is a digital environment for managing training and its participants. It is used in schools, but also within companies for internal training or corporate courses.

Läs mer
Smiling woman putting in an earphone and looking at her phone doing e-learning

E-learning

E-learning is a great alternative for delivering knowledge in a quality-assured and cost-effective way.

Läs mer
Zoomed in view of a desk with the back of a laptop screen in the foreground and a notepad beside it

Web-based training

Web-based training is, in short, training that takes place online rather than physically in classrooms. It usually happens on demand through e-learning or similar.

Läs mer
A man in a casual striped shirt and cap looking at e-learning on his phone while eating lunch

Create e-learning that succeeds – how to get started with digital training

Creating e-learning is a great way to streamline knowledge transfer in your chain. Here are tips for how to succeed with the initiative.

Läs mer
A stage during a seminar in the background with a raised hand in the foreground

Take Evercate offline with external lessons

Digital is the solution to a lot, but not everything. External lessons let you follow up on what also happens outside of Evercate. For example, a walkthrough in store, or a purchased course for all managers.

Läs mer
Lower legs of a person in orange sneakers stepping up a blue staircase

Introducing course programs – give your users multiple courses in the right order

With course programs you can group multiple courses into a program, and also control what order the courses need to be completed in.

Läs mer
Two female colleagues sitting in front of a computer screen, one pointing at the screen

Let your managers create their own users for greater impact

Now Team Leaders can create users. This lets you engage more people in the work for an even greater impact.

Läs mer