Evercate helps hotel and restaurant chains get better
Easily reach all staff with instructions and training.
For the chain
Direct channel to the right staff based on roles- Clear overview of who is and isn't doing what they should per individual, restaurant/hotel or region
- Secured and documented regulatory compliance and control over the entire information flow
For the hotel / restaurant
- Can add new staff immediately upon hiring, who automatically receive onboarding and are included in the information flow from the chain.
- The manager gets clear follow-up for their specific staff
- Content is easily reviewed on phones, tablets or computers outside of scheduled hours. So that time can instead be spent on the guests.
When you want to be sure that important rules and instructions are followed, without unnecessary effort
High staff turnover, many temporary workers and irregular working hours are part of the hotel and restaurant industry. This doesn't exactly make it easier to ensure that all staff at all times have the training required of them and know how to carry out every task in their work.
Evercate gives you control over this, without it needing to be particularly time-consuming or complicated.
Your needs aren't like everyone else's. So why should your learning platform be?
We know what unique challenges a hotel, cafe or restaurant chain faces.
Staff should focus on the guests and not stand behind a screen. They work different hours so a briefing at the morning meeting reaches, with a bit of luck, half of them. Many times the employees don't even have an email address through the company.
At the same time, it's important that safety regulations and hygiene are maintained.
This creates major challenges in ensuring that the right knowledge, instructions and information actually reaches the right people across the chain.
That's where Evercate comes in.
Onboarding, instructions and safety training
Our customers use Evercate for everything from setting up introduction programmes for new staff to quickly reaching out with instructions and information to relevant staff.
Introduction training
Nothing is as important for engaged and happy employees as getting a good introduction to their work.
With Evercate you ensure that all new staff receive the same high level of onboarding and that the information and instructions are the same across the entire chain.
Instructions
Compile and distribute instructions for everything from how to prepare and assemble new dishes, to how to decorate the reception for Christmas.
Doing it the same way everywhere helps you strengthen the brand and leads to happier guests.
Safety training
In hotels and restaurants there is a strong focus on safety. You need to ensure that good hygiene is maintained around food preparation, that chemicals are handled correctly, and how staff should act in the event of accidents such as fire etc.
When you use Evercate you can ensure that this information reaches the right people. You can then easily follow up on which individuals and hotels / restaurants have done what, when they last completed their review and when it's time again.
Why Evercate?
Happy guests
The right knowledge, information and attitude is the formula that leads to even happier guests.
Save time
Scheduled time is valuable. Let staff focus on the guests when they're on their shift.
Get better
Measurability reveals areas for improvement. Many small improvements lead to great results in the long run.